Trust and safety

Contact

For the production MVP, contact is handled by the site owner or administrator managing the deployment.

Support Requests

Use the contact route provided by the site owner, school, parent or administrator who invited you to use Exam Study Hacks.

For account access, password, data or admin-role issues, include the email address used for the account and a short description of the problem.

Content Questions

Report unclear questions, possible errors, source-rights concerns or inappropriate content to the site administrator for review.

Published learning content should be original, reviewed and suitable for GCSE Science support.

Safety

Exam Study Hacks cannot respond to emergencies. If a student needs urgent help, they should contact a trusted adult, school safeguarding lead or emergency service.

Hattie Ed is a revision coach, not a safeguarding, medical or mental health service.